Seagate ST31230N/ND Instalační příručka stáhnout pdf (Strana 224)

15-10 Troubleshooting operational problems

Silent channels

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

What to do if calls

have no voice and do

not produce a SEER

If calls have no voice and there is no SEER response, follow

these steps.

4 a. Disable and unseat the MGate card in the Option

11 switch.

b. Reseat the MGate card.

c. Reenable the MGate card.

d. Initialize the Option 11 switch.

Note: This step will suspend call processing. It is not

recommended during peak business hours.

5 Replace the network loop cable.

6 Replace the voice card.

7 If these procedures are unsuccessful, contact your

Nortel support organization.

Step Action

1 Determine if ERR 3036 or ERR 3037 occur on the

Meridian 1.

2 If there is no change, replace the network loop

cable, the MGate card, or both.

3 If these procedures are unsuccessful, contact your

Nortel support organization.

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Seagate ST31230N/ND Instalační příručka Strana 224